Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sharon LeDuc

Sharon LeDuc

April 9, 2026

5  out of  5
rating by Sharon LeDuc
"My initial State Farm rep was Daniel Lopez who did an outstanding job explaining the new Auto and Renter’s policies I purchased. A thorough job was done by phone two different times. Thanks Daniel!"
We responded:
"Sharon, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Victoria Davis

Victoria Davis

April 9, 2026

5  out of  5
rating by Victoria Davis
"Good service handling a duplicate policy"
We responded:
"We appreciate your review, Victoria. We are so happy that you had such a wonderful experience with State Farm Agent David Strasser’s Team here in Bothell ! "
Profile photo of Sitha Sam

Sitha Sam

April 9, 2026

5  out of  5
rating by Sitha Sam
"Nancy Perez was really helpful with my renters insurance question. She was polite and insightful on how to obtain a copy of the policy."
We responded:
"Sitha, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Dustin Parr

Dustin Parr

April 8, 2026

5  out of  5
rating by Dustin Parr
"Christina was amazing, went above and beyond to help me get coverage at a great price!!!!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent David Strasser’s Team here in Bothell . "
Profile photo of Dallas Fast

Dallas Fast

April 2, 2026

5  out of  5
rating by Dallas Fast
"Nancy of State Farm in Washington was extremely helpful, kind, and thorough. Thank you Nancy."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Strasser’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Karen Stevenson

Karen Stevenson

April 1, 2026

5  out of  5
rating by Karen Stevenson
"My question today had to do with the BILLING restructuring. It was frustrating on my end and somewhat complicated because they've divided my billing into medical and other and then couldn't seem to put the right amount on the right policy. Nancy was efficient, cheerful encouraging and followed through on each of my policies to ensure the correct billing number was applied to them. Now hopefully I won't have to receive letters and emails every month telling me my insurance is cancelled I know it's a little thing - but not really. Nancy's patience and follow through has made me pleased that I continue to be a State Farm customer"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Tomasz Wiszkowski

Tomasz Wiszkowski

March 31, 2026

5  out of  5
rating by Tomasz Wiszkowski
"what started a a stressful unexpected event ended up as a comforting and very positive landing! THANK YOU, Christina, for taking such good care of my needs and helping me understand the strange situation i found myself in. From "what do i do" to "wow, this is great!" in just one phone call!"
We responded:
"We appreciate your review, Tomasz. We are so happy that you had such a wonderful experience with State Farm Agent David Strasser’s Team here in Bothell ! "
Profile photo of Debra Wingate

Debra Wingate

March 31, 2026

5  out of  5
rating by Debra Wingate
"I had a GREAT experience with Nancy during an inquiry about my Drive Safe And Save Discount. I received a notice about needing to update my mileage on the State Farm App, and found myself struggling. My issues were mended and my questions answered (quite pleasantly) in no time. I also shared that others try to woo me away, but no one comes close to the great coverage and prices that I've found at State Farm. Cheap insurance is exactly that - cheap insurance. State Farm is a quality product at a fabulous price where you get taken care of by real people. It is truly a lovely experience."
We responded:
"Thank you so much for the 5-stars, Debra! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent David Strasser’s Team anytime."
Profile photo of Jen G

Jen G

March 31, 2026

5  out of  5
rating by Jen G
"Nancy was so pleasant to talk to and helpful. She went over all of the details of my policy and helped me understand what I need and what I don't and answered all of my questions"
We responded:
"J, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent David Strasser’s Team here in our Bothell office. "
Profile photo of Ankita Vyas

Ankita Vyas

March 31, 2026

5  out of  5
rating by Ankita Vyas
"A business is about the people and the people are about services we render. Christina Mundell is the one you want to experience first hand the working philosophy of good & well articulated customer services of an industry thats not easy for everyone to understand. Christina makes it so easy to understand and make financially impacting life choices for any group with less to more deeper level of understanding of the insurance world."
We responded:
"Ankita, thank you for your wonderful review! I'm happy to hear that Christina's approach to customer service made such a positive impact on your understanding of insurance. Our team strives to make complex topics more accessible, and it's great to know Christina succeeded in that. We're grateful for your feedback and look forward to assisting you with any future needs!"
Profile photo of Kulsoom Khan

Kulsoom Khan

March 30, 2026

3  out of  5
rating by Kulsoom Khan
"I usually have a very good experience with Statefarm but I am unhappy about what happened yesterday. I have been with Statefarm for just over a year now and so far have not had any issues. Yesterday I called to add a second vehicle to my policy and my main concern was keeping my monthly premium as low as possible. Nancy assisted me and helped getting the second vehicle added to my policy. After repeatedly mentioning that I want to reduce my premium, Nancy proceeded to add something called "supplemental health insurance plus" policy for me and my husband. When I asked if this will cost me more, she said no. Today I checked my account online and I see a new policy has been added with an additional premium for both me and my husband. I am very shocked and disappointed that this was not communicated to me yesterday. I called the office again today and Spencer was able to help me get the supplemental health insurance plus policy taken off for both me and my husband. I have yet to see my premium payments being refunded to me. I have never had a bad experience so this was very surprising and disappointing overall. I really like Statefarm and would love to continue giving them my business but this experience has left a sour taste in my mouth. I hope this is resolved for me and I am able to return to a positive experience again."
We responded:
"I am sorry to hear about this bad experience. I will have a talk with Nancy and train her better on the process and communication. I am glad that you trusted us enough to call and seek help and clarification. Spencer is great and has cancelled the health policies. You will receive a full refund. "
Profile photo of Viorel Maftei

Viorel Maftei

March 30, 2026

5  out of  5
rating by Viorel Maftei
"Daniel was amazing,Very friendly, fast, and knowledgeable 👍"
We responded:
"Thank you for taking the time to leave such a great review, Viorel. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Elizabeth Miller

Elizabeth Miller

March 30, 2026

5  out of  5
rating by Elizabeth Miller
"Daniel was great! Very helpful and understanding!"
We responded:
"Elizabeth, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent David Strasser’s Team here in our Bothell office. "
Profile photo of Diana Rodriguez

Diana Rodriguez

March 24, 2026

5  out of  5
rating by Diana Rodriguez
"Nancy very good help."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent David Strasser’s Team. "
Profile photo of Juan Merchan

Juan Merchan

March 23, 2026

5  out of  5
rating by Juan Merchan
"Muy amable la señora Carmen excelente servicio"
We responded:
"Thanks so much for the fantastic rating, Juan! We are so glad you had a positive experience with us here on State Farm Agent David Strasser’s Team. If there is anything we can do for you in the future, just give us a shout! "
Profile photo of Dan Fiedler

Dan Fiedler

March 23, 2026

5  out of  5
rating by Dan Fiedler
"Nancy Perez was very helpful, gave me the results I requested, and was friendly & professional throughout."
We responded:
"Thank you so much for the 5-star rating, Dan! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
Profile photo of Neyda Vega

Neyda Vega

March 21, 2026

5  out of  5
rating by Neyda Vega
"Es muy bueno que tengan personas bilingües, en especial a Nancy es amable,simpatica. En las ocasiónes que he hablado con ella para actualizar o modificar mi póliza de seguro me siento cómoda y en confianza conversar con ella, me ha contestado todas mis preguntas e inquietudes que he tenido hasta ahora."
We responded:
"Thank you so much for the 5-star review of State Farm Agent David Strasser’s Team! We deeply appreciate your kind words here in Bothell . "
Profile photo of Kay Hehman

Kay Hehman

March 20, 2026

5  out of  5
rating by Kay Hehman
"Nancy did a perfect job of understanding my needs and performing the tasks associated in an efficient manner. I am grateful for the team that is easy to work with."
We responded:
"Thank you for the 5-star review, Kay! Here on State Farm Agent David Strasser’s Team, we are proud to serve our community and appreciate your recognition. "
Profile photo of Damian Linares

Damian Linares

March 20, 2026

5  out of  5
rating by Damian Linares
"Kaylie was incredibly helpful in assisting me with my auto insurance quote. She carefully explained my upcoming renewal, updated my policy, and ensured I received all eligible discounts. She was friendly, knowledgeable, and took the time to answer all my questions, making the entire process easy to understand."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Steven Dazey

Steven Dazey

March 19, 2026

5  out of  5
rating by Steven Dazey
"I have been with Stasser for many years and have always appreciated the level of service I have received. They are the real deal when it comes to taking care of my insurance needs."
We responded:
"Thank you, Steven, for your loyalty and kind words about our exceptional service in meeting your insurance needs! We are grateful for your trust and are delighted to continue providing you with top-notch assistance. We are here for you whenever you need us! - David Strasser - State Farm Insurance Agent, Bothell, WA"
Profile photo of Rawuis conejo

Rawuis conejo

March 19, 2026

5  out of  5
rating by Rawuis conejo
"​Estoy muy satisfecho con la atención que recibí hoy Nancy cuidó muy bien de mis necesidades y fue muy paciente al explicarme todo Es difícil encontrar un servicio tan atento hoy en día Gracias Nancy"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bothell to know that you had such a wonderful experience with us here on State Farm Agent David Strasser’s Team."
Profile photo of Ronald Fuller

Ronald Fuller

March 18, 2026

5  out of  5
rating by Ronald Fuller
"Nancy was very helpful and a pleasure to work with. Thank you!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent David Strasser’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Profile photo of Judy

Judy

March 17, 2026

5  out of  5
rating by Judy
"Christina Mundell was fantastic to work with! She made the process such a breeze and you're working with someone who is local too. They also have really good competitive pricing compared to 3x other companies I got a quote from."
We responded:
"Thank you so much for the 5-stars, Judy! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Profile photo of Teri Newton

Teri Newton

March 17, 2026

5  out of  5
rating by Teri Newton
"Christina very professional and easy to talk to on the phone. Really makes it easy to purchase insurance through State Farm. Thank you Christina."
We responded:
"Thank you so much for the 5-star review of State Farm Agent David Strasser’s Team! We deeply appreciate your kind words here in Bothell . "
Profile photo of Lauren Ross

Lauren Ross

March 14, 2026

5  out of  5
rating by Lauren Ross
"Daniel was super responsive in helping me get insurance for my vehicle. He was quick and helped me sort through some issues very fast! I really appreciated his help and would recommend him to everyone!"