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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Courtney Taylor

March 6, 2025

5  out of  5
rating by Courtney Taylor
"Christina was absolutely a delight to speak with. She made everything so easy for me and took me step-by-step. Great customer service!"
We responded:
"Thank you, Courtney, for your wonderful feedback! I'm happy to hear that Christina was able to assist you so effectively and make the process smooth. We appreciate your kind words about our customer service. If you have any more questions or need further assistance, feel free to reach out to our office."
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Kathleen Osborn

March 6, 2025

5  out of  5
rating by Kathleen Osborn
"Very easy experience, no pressure and saved a bunch of money!"
We responded:
"Thank you, Kathleen, for sharing your experience! I'm happy to know that you found the process easy and pressure-free, and that we could help you save money. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Jordan Heath

February 28, 2025

5  out of  5
rating by Jordan Heath
"I really appreciate the team at state farm. evryone has been positive and professionals and solving my needs promptly and respectfully. Thank You"
We responded:
"Jordan, thank you for your kind words! I'm glad to know that our team has been positive, professional, and prompt in addressing your needs. We always strive to provide respectful and efficient service. If you ever need further assistance, don't hesitate to reach out. - David Strasser - State Farm Insurance Agent, Bothell, WA"
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Kay Stendal

February 11, 2025

5  out of  5
rating by Kay Stendal
"I called to request changes in my insurance coverage with State Farm. Christina handled my request in a efficient and timely manner and suggested an addendum that will add to my protection in the future. I am pleased with the service received."
We responded:
"Thank you for sharing your experience, Kay! I'm happy to hear that Christina was able to assist you efficiently and offer valuable suggestions for your coverage. Your satisfaction with our service is truly appreciated. If you have any more questions or need further assistance, feel free to reach out anytime!"
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karen jones

February 5, 2025

5  out of  5
rating by karen jones
"Liam was helpful and knowledgeable. I felt like he wanted me to have the best experience."
We responded:
"Thank you, Karen, for sharing your experience! I'm happy to hear that Liam was helpful and knowledgeable during your visit. It's wonderful to know that you felt valued and had a great experience. If you have any more questions or need assistance in the future, please feel free to reach out to our office."
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William Cornelius

February 5, 2025

5  out of  5
rating by William Cornelius
"Christina was very helpful and friendly, she seems to actually care about customer situation and needs."
We responded:
"Thank you, William! I'm happy to hear that Christina was able to assist you with such care and friendliness. We truly value her dedication to understanding and addressing our customers' needs. If you have any further questions or need assistance, feel free to reach out to our office."
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ally rhea

February 5, 2025

5  out of  5
rating by ally rhea
"I just bought a new car and was shopping around for insurance and David was extremely helpful with the whole process. He explained everything to me in detail and had great customer service. I highly recommend!"
We responded:
"Thank you, Ally, for sharing your experience! I'm happy to know that we could assist you with your new insurance and provide detailed explanations throughout the process. Your recommendation means a lot to us. If you have any further questions or need assistance, feel free to reach out anytime."
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Jason Livingston

February 5, 2025

5  out of  5
rating by Jason Livingston
"Christina my State Farm agent was very helpful and informative on where we could protect ourselves and our future businesses. Thank you very much"
We responded:
"Thank you, Jason, for sharing your experience! I'm glad Christina was able to provide you with helpful and informative guidance on protecting yourself and your future businesses. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Leslie Wagner

February 2, 2025

5  out of  5
rating by Leslie Wagner
"Great agent. They answered all of my questions and also offered options I didn’t know about."
We responded:
"Thank you, Leslie, for your wonderful feedback! I'm happy to know that all your questions were answered and that we could introduce you to new options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Tanja Curtis

February 1, 2025

5  out of  5
rating by Tanja Curtis
"Always clear and concise, no pressure to buy anything extra and helpful guidance to what I should consider based on different stages in my life and my families!"
We responded:
"Thank you, Tanja, for sharing your experience! I'm happy to know that you found the guidance clear and helpful. It's important to us that you feel supported without any pressure. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Mengyang Cui

January 28, 2025

5  out of  5
rating by Mengyang Cui
"Christina showed me detailed breakdown and options for the new car. 5 star services!"
We responded:
"Thank you, Mengyang, for sharing your experience! I'm glad Christina was able to provide you with a detailed breakdown and options for you. We appreciate your feedback and are here to assist with any future insurance needs or questions you may have!"
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Billy Jack

January 28, 2025

5  out of  5
rating by Billy Jack
"I just got off the phone with Christina and I have to say it was a very pleasant satisfying and humorous conversation, she is wonderful very informative and makes you feel like you've known her forever. I was very pleased with the phone call and especially with the laughs she has a wonderful sense of humor"
We responded:
"Thank you, Billy Jack, for sharing your experience! I'm glad to hear that Christina made your phone call both informative and enjoyable. Her ability to connect with customers and bring a sense of humor to the conversation is truly valued. If you have any more questions or need assistance, feel free to reach out anytime."
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Susan E Howell

January 15, 2025

5  out of  5
rating by Susan E Howell
"My call was taken quickly and courteously. I felt that I was important. My inquiry was handled with out my being pressure to get any coverage. I would recommend doing business here."
We responded:
"Thank you, Susan, for your wonderful feedback! I'm glad to know that your call was handled quickly and courteously, and that you felt valued during your interaction. It's great to hear that your inquiry was addressed without any pressure. We truly appreciate your recommendation and look forward to assisting you with any future needs. Feel free to reach out anytime!"
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Mona Laverdure

January 14, 2025

5  out of  5
rating by Mona Laverdure
"Very nice and knowledgeable. Helped me figure out what was best for my car insurance needs."
We responded:
"Thank you, Mona, for your wonderful feedback! I'm glad we could assist you in finding the best car insurance options. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Mark Sherman

January 10, 2025

5  out of  5
rating by Mark Sherman
"Was very good customer support and was very informative information on all of our policies. Thank you"
We responded:
"Mark, we're pleased to hear you had a very good experience with our customer support! Providing top-notch service is our priority, and we're grateful for your positive feedback. If you ever need assistance in the future, feel free to reach out. Thank you for choosing David Strasser - State Farm Insurance Agency, Bothell, WA."
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Robert Zalenski

January 7, 2025

5  out of  5
rating by Robert Zalenski
"I am a new resident of Washington. Christina, in Strasser's office is incredibly friendly, always responsive, and so very customer centered. She found 3 different ways for me to reduce my auto insurance costs saving me nearly $500 a year. I recommend David Strasser's agency, and I'm staying with Strasser."
We responded:
"Thank you, Robert, for your wonderful feedback! I'm delighted to hear that Christina was able to assist you so effectively and help you save on your insurance. Her dedication to providing friendly and responsive service truly makes a difference. We're grateful to have you with us, and we're here for any future needs or questions you might have."
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STee channel

January 6, 2025

5  out of  5
rating by STee channel
"Christina helped me with car insurance. Offered great details with the insurance and the purpose for it. I have been with State farm Since 2010. I have wide variety of insurance with this guys. I’m happy with their service and the rates."
We responded:
"Thank you for your wonderful feedback! I'm delighted to know that Christina provided you with detailed information about your insurance. It's fantastic to hear that you are satisfied with our service and rates. Feel free to reach out if you have any questions or need assistance. We're here to help!"
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Jim Farrell

January 2, 2025

5  out of  5
rating by Jim Farrell
"I'm new with State Farm and had a great experience when signing up with Liam. He was thorough, answered my questions and was very professional. Liam made signing up easy and stress free. Thanks"
We responded:
"Thank you, Jim, for sharing your experience! I'm glad to hear that Liam provided you with a smooth and professional sign-up process. If you have any further questions or need assistance, feel free to reach out to our office. We're here to help!"
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Angelina Cepeda

December 24, 2024

5  out of  5
rating by Angelina Cepeda
"Appreciate Christina for assisting us! Thank you for getting back ASAP!"
We responded:
"Thank you, Angelina! I'm happy to hear that Christina was able to assist you promptly. We appreciate your feedback and are here for any future needs or questions you may have."
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Smokey Miller

December 18, 2024

5  out of  5
rating by Smokey Miller
"He was very thorough. Did not pressure. Enjoyed working with him very patient."
We responded:
"Smokey, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Bothell, WA."
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quang Nguyen

December 12, 2024

5  out of  5
rating by quang Nguyen
"Just got new auto insurance thru Liam today. The process was fast and comfortable conversation with him. No stress! Thanks again !"
We responded:
"Thank you, Quang, for sharing your experience! I'm happy to know that the process was quick and that you felt at ease during your conversation with Liam. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Ankita Vyas

December 4, 2024

5  out of  5
rating by Ankita Vyas
"A business is about the people and the people are about services we render. Christina Mundell is the one you want to experience first hand the working philosophy of good & well articulated customer services of an industry thats not easy for everyone to understand. Christina makes it so easy to understand and make financially impacting life choices for any group with less to more deeper level of understanding of the insurance world."
We responded:
"Ankita, thank you for your wonderful review! I'm happy to hear that Christina's approach to customer service made such a positive impact on your understanding of insurance. Our team strives to make complex topics more accessible, and it's great to know Christina succeeded in that. We're grateful for your feedback and look forward to assisting you with any future needs!"
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papa and emma bear papa and emma bear

December 4, 2024

5  out of  5
rating by papa and emma bear papa and emma bear
"Liam was very helpful and knowledgeable. I was able to get better rates as well. Thank you Liam!"
We responded:
"Liam is indeed a valuable member of our team, and I'm glad he could assist you effectively! It's wonderful to know you found better rates with us. Thank you for sharing your positive experience. If you have any further questions or need assistance in the future, don't hesitate to reach out!"
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Kaylee Bolton

November 28, 2024

5  out of  5
rating by Kaylee Bolton
"I am very pleased with the service provided with State Farm. Christina is personable and does an amazing job. She ones of my favorite team members! I’m familiar with the industry of car insurance, and I hands down love her approach and her dedication to her job. She’s very knowledgeable and all around great. David, you built a good team. Christina is Amazing!"
We responded:
"Kaylee, thank you for your wonderful review! I'm glad to hear that Christina has made such a positive impact on your experience with us. Her dedication and knowledge truly shine through, and it's great to know she's one of your favorites. Building a strong team is important to us, and I'm grateful for your recognition of Christina's hard work. If you ever need anything in the future, don't hesitate to reach out."
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Sasha Thibodeaux

November 27, 2024

5  out of  5
rating by Sasha Thibodeaux
"I have been fending for myself on car insurance since I was 16; I’m 25 now, and had been with ‘Flo’ for my whole life, until she tried to quote me over $400/month for barebones coverage on a 90s Honda.. I have no accidents on my record so I laughed in her face. Long story short, I ended up speaking to David and was given the most fairly priced and optioned out insurance quote of my life; transparent communication of price variances between options, friendly, non-corporate, just real genuine and human. These themes have been consistent with everyone here that I’ve spoken to. Recently, I called 30 minutes before close on the day of the large windstorm to try and get coverage for my trailer; this time I spoke with Christina, who was just an awesome character. So friendly and casual, yet still no less diligent and competent. I soon forgot that I was even speaking to an insurance agent LOL she felt more like a friend I’ve known for years. Christina went above and beyond, especially considering I was ‘that guy’ who calls a place 30min before close. Finished the day with coverage and peace of mind for the windstorm and all future storms. I would, and have, and will continue to recommend this agency in particular to everyone I meet. Thanks gang."
We responded:
"Sasha, thank you so much for your detailed and positive review! I'm really glad we could provide you with a fair and transparent insurance quote that met your needs. It's wonderful to hear that Christina was able to assist you so effectively, even on such short notice. Our team strives to offer genuine and friendly service, and your feedback confirms we're on the right track. We appreciate your recommendations and look forward to continuing to serve you. If you ever need anything else, don't hesitate to reach out!"